Humphrey and I met in the summer of 2018 while I was traveling through East Africa. We met up at Fort Jesus in Mombasa, Kenya, and he lead me on one of the best city tours I'd ever been on. Informative, entertaining, and just what I needed to take my mind off of work.
After the tour, we kept in touch. And as I got more involved in tourism, I reached out to him with a proposal of how we could team up - remotely.
And in just a few short months from our starting out, we reached an incredible goal together:
We got Humphrey to #1 on Tripadvisor.
Since soon after launching his activity "Walking Tour Though Old Town Mombasa and Fort Jesus" - Humphrey has been in the #1 slot on Tripadvisor... of 200+ tours.
Before I get to the three steps to getting your own tourism business to #1, I want to make sure Humphrey gets all of the credit first. He put in the hard work, he was out there each day, and he's now reaping the rewards in terms of online bookings through people who take his 100+ 5-star reviews seriously.
Now, though, I'm sure you're looking to improve your own rankings on Tripadvisor. So here are the three tips we learned to help us get to #1.
Humphrey and I continue to work together, and though I haven't had the pleasure to connect with him at Fort Jesus lately, I still get to watch his successes pour in through positive reviews and his reigning #1 slot on Tripadvisor. As the pandemic recedes and as travelers begin to venture out again, I have no doubt he'll continue growing into one of Mombasa - and Kenya's - premier tour guides.
In the summer of 2018, I worked with the team at Heaven Restaurants, Heaven Boutique Hotel, The Retreat, and Fusion to launch their own travel company, Heaven Tours. We developed and costed itineraries for Kigali city tours, an art & fashion tour, a cultural tours, a culinary tour, and tours to the many incredible national parks of Rwanda.
Throughout I documented with photos and videos that were used to market each of the available itineraries to both incoming tourists and to tour operators to create more compelling vacation packages.